FAQS

Intelligence Assist was born from Janey’s personal experience. Janey’s parents were small business owners who were eager to adopt new technologies but often struggled to find the right guidance. Janey realised that while many tech advancements could be easily integrated into existing business models, AI presents a unique challenge. It requires a more integrative approach, which can be complex for small businesses to navigate on their own.

We’re not just AI specialists or prompt engineers. We’re passionate process enthusiasts. Our approach is simple: we talk, understand, identify, and optimise. We engage in meaningful conversations with business operators, understand their models, identify areas for efficiency, and optimise processes through adaptive AI solutions.

Absolutely! Janey Treleaven, the founder and CEO, brings over two decades of experience in Financial Services, Technology, and Payments sectors. We also have Harriet Brown, Head of AI Optimisation having worked in her small family business before moving to Australia, Harriet bridges the gap between small business passion and AI optimisation. We have Mo Ahmed, Head of AI engineering who is dedicated to assisting small enterprises in automating tasks and fostering actionable insights to optimise operational efficiency and enhance profitability. We also have Kate Tabala, Head of Marketing and CX bringing her expertise in creating engaging content, managing online presence, and building active communities for companies and brands. And finally, we have Libby Porter, our Project & Marketing Coordinator, who brings expertise in project management and digital marketing. Each team member brings unique skills and experiences that contribute to our holistic approach to AI implementation.

We take a technology-agnostic approach. Instead of promoting specific tools, we focus on analysing your existing operational models and processes to identify areas where AI can provide efficiencies. We then offer detailed training, guidance, and adoption strategies tailored to your specific needs.

We’re dedicated to easing the fear of AI. Our goal is to empower businesses to stay competitive without fearing technological advancement or job displacement. We see AI as a tool to enhance human capabilities, not replace them.

We work with small and medium-sized businesses across Australia. Our services are designed to be accessible and affordable for businesses that might not have the resources for a full-time AI team but still want to leverage the power of AI.

We start by thoroughly understanding your business model, goals, and challenges. Our process is highly personalised – we don’t believe in one-size-fits-all solutions. We work closely with you to identify the most impactful areas for AI implementation and create a customized plan that aligns with your specific needs and budget.

We envision a future where AI is not just accessible, but an indispensable tool for small businesses to compete, succeed, and flourish. We’re working towards creating a thriving, AI-powered small business ecosystem in Australia, where entrepreneurs can leverage AI to make data-driven decisions, automate processes, and deliver unparalleled customer experiences.

Staying current with AI advancements is a core part of our work. We continuously monitor the latest developments in the field and maintain partnerships with local AI developers. This allows us to bring cutting-edge, locally-relevant solutions to our clients.

Getting started is easy! You can reach out to us through our website, give us a call, or request a callback. We’ll set up an initial consultation to discuss your business needs and how we can help you leverage AI to boost your success. We’re here to guide you every step of the way on your AI journey.